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Keep your WordPress website fast, secure, and updated.

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customer service

24/7 SECURITY

backup

DAILY BACKUPS

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DISCOUNTED SUPPORT

Monthly Maintenance Plans

We will care for and manage your site so you can spend your time doing what you do best. 

Maintain Plan

The BASIC plan that keeps your site running like it should!
$ 79
/mo
  • WordPress Core Updates
  • WordPress Theme & Plugin Updates
  • Monthly Status Report
  • Support Request Rate of $120/hr*

*The Maintain Plan does not include time for resolving issues on the site (including issues caused by WordPress & plugin updates that may conflict with functionality on your site) or making edits, but we can quote these instances separately at our hourly rate of $120/hour. 

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Performance Plan

*Our MOST POPULAR plan that will keep your website updated and highly secure.
$ 179
/mo
  • Priority Support
  • WordPress Core Updates
  • WordPress Theme & Plugin Updates
  • Monthly Status Report emailed directly to your inbox
  • Daily Security Check
  •  
  • PLUS website edits and support!
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Accelerated Plan

The PERFECT plan that serves websites with eCommerce, membership, multilingual, or advanced functionality.
$ 229
/mo
  • Priority Support
  • WordPress Core Updates
  • WordPress Theme & Plugin Updates
  • Monthly Status Report emailed directly to your inbox
  • Daily Security Check
  •  
  • PLUS website edits and support
  • PLUS Speed Optimization
  • PLUS Mobile & Tablet Optimization
  • PLUS eCommerce and Advanced Functionality Support
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Graphic Logo design

The last thing you want is to get a call from a customer letting you know your site has been hacked and is redirecting to… well… not safe for work content. As WordPress experts, we’re here to make sure your site is always safe, secure and up-to-date so you can focus on your business.

Keeping your website up-to-date on a monthly basis can help eliminate unexpected issues arising and allow you to focus on making necessary improvements to keep your site current. With a maintenance plan, you can benefit from quality support, quick response times, and a high level of communication. You deserve it! 

Keep Your Website Safe & Updated with 3 Simple Steps…

1

Host with us.

2

Pick a Plan.

3

ENJOY A WORRY-FREE WEBSITE.

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Our experience with Design Extensions and the corresponding maintenance plan has been great. The team is always very prompt to respond and act on the issue and perhaps more importantly, is always very friendly and accommodating during the process. We enjoyed working with the team to rebuild the website and monitor and maintain it thereafter. Thank you for all your help!

Megan with Inside Towers

Design Extensions has maintained a website that Ethical Markets is very proud of. Enhancements and suggestions are made to keep the site fresh and modern. The Client Care Team provides impeccable and timely client service and they are always available to assist in problem-solving and brainstorming for out-of-the-box ideas that bring visitors to our website.

Hazel & LaRae with Ethical Markets Media

You’re in good hands!

HUNDREDS OF SITES HOSTED

HUNDREDS OF SITES HOSTED​

Uptime

99.9% UPTIME​

SSL

SSL SECURITY INCLUDED​

Freqently Asked Questions

Our team typically responds to a request within 24 hours. The complexity of the request will determine the completion time, but we will let you know! 

The monthly plan costs are set up on automatic payment via Credit Card or ACH with a minimum 12-month agreement. After that time, you can cancel with 30 days’ notice.

Edits do include edits to content on any page, changing banners, headers or footers, changing plugin settings, CSS adjustments, blog content or context edits, adding a new landing page, formatting landing pages, changing images or text, adding coupon codes or updating shopping carts.  

Edits do not include custom development (PHP, plugins, themes, etc), updating custom code, graphic design, PSD to WordPress, mobile optimization, creation of content or building out a new website or subdomain. But if you need help with those things just reach out and we can talk! 

You can simply email in your request to us and it will create a ticket in our help desk.

– Maintain Plan – Reach out to support@designextensions.com.

– Performance Plan – Reach out to help@designextensions.com for your website edits and support.

– Accelerated Plan – Reach out to help@designextensions.com for your website edits and support. 

We update on plugins, theme, and core file updates on a weekly basis! There are some plugins that our team may not update based on the age of the site, as it may break it. We will always update plugins if there are security issues. Most importantly, you don’t need to worry about any of the updates because we’ll handle them all for you.

Hosting your website with us allows your website to have a live space on the internet for traffic to visit. Included in hosting, we provide server support to keep your website up and running at a quick speed. If the server that your site lives on goes down, we will work with the server team to get your site back online ASAP. We also take nightly backups of your site so that you do not lose content. We only use the best hosting options which provide server security to your site to help avoid hacks and other malicious activity.
 
You will need to have your website on a maintenance plan in order to receive support for your website. Hosting includes keeping the website online, making sure the server is running fast, nightly backups, security, and hack repairs if something goes south with security.

To read more about the difference between hosting & maintenance plans, check out our blog post!

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