How Steady is Your SEO Aim?
January 26th, 2012
If you have ever fired a gun, bow, or other weapon, then you probably already understand why master hunters will tell you that a bullet or arrow isn’t nearly as important as the concentration of the person behind it. In other words, you are only as good as your focus, and it’s best to take one target at a time.
Not surprisingly, the same principle applies to search engine optimization.
It’s easy to fall into the trap of trying to be everything for every potential customer, or targeting a half-dozen potentially profitable keywords and phrases on every page. Resist the urge. The best SEO content isn’t the longest, or even the most keyword-rich, but the content that’s pointed firmly in the right direction.
Here are three quick tips to help you study your SEO aim:
Target one keyword or phrase per page. Pick one term to focus on, and then devote your webpage, blog post, or article specifically towards it. That will keep you from having to form awkward sentences and headlines to mention it two or three times. Once you have targeted that keyword or phrase a few times, move on to the next one.
Make a keyword list and move through it. That approach is going to take more time, but you’ll achieve better longer-term results by thinking week to week and building slowly, rather than trying to optimize your site for dozens of keywords at once. Remember that good SEO takes a little bit of patience.
Know where your profits are. The keywords you should target first aren’t necessarily the ones that get the most traffic, but the ones that convert at the highest rate. Know your metrics well enough to identify them, and concentrate your firepower where it matters most.
Concentration, focus, and persistence are more important to search engine optimization than almost anything else. Keep that in mind and you’ll always be firing your optimized content with a steady hand. SEO can be confusing and many businesses don’t understand how it all works, Design Extensions can help your website rank higher, for the keywords that people actually use, that convert searches to dollars.
Hourly Billing & The Treadmill
January 25th, 2012I’ve been running a lot more lately, not because I like it, but because I need to. I do some of my best thinking while I’m running and today I realized that hourly billing and the treadmill have a lot in common
The goal today was to run for 30 minutes. I don’t like to run for time, I prefer to run for distance. When you run for time, there is no incentive to go faster or at a higher incline. The goal is simply to run for 30 minutes. Now “running” for 30 minutes at a 4 mph pace is very different than running at a 7 mph pace. But if the goal is to just last 30 minutes, there is no incentive to go faster because it’s going to take 30 minutes regardless of how fast you are going.
I like to run for distance because it pushes me to get done sooner. You can run 3 miles in 30 minutes or you can take an hour to do it. I’d rather get it done and over with. I’d rather do it well than drag my heels all day about it.
Hourly billing is just like this. Some folks take an hour to do what another can do in 10 minutes. Should the person who can do it in 10 minutes be paid less than the person that takes an hour? Absolutely not. That’s why VALUE billing (or project billing) is far superior to hourly in most cases. While the amount of time something takes can sometimes indicate the value, that’s not always true. The experience and expertise of one person can allow the project to be completed in far less time which is actually of MORE VALUE than taking longer to do it.
If you’ve never run, you can’t just jump on the treadmill and run 3 miles at a 7mph pace though, it takes time and experience. The more you run, the better you get at it and the faster you can knock down the miles. This goes for all kinds of work too, the more experienced someone is and the more time they have invested in a skill, the better they are at it. As a result, they can often complete a task much more quickly than someone who is newer.
Value billing is more specific, you get X for Y, there is no guessing involved. Same thing goes for the treadmill, if someone says they’re going to run for an hour, that doesn’t mean much unless you know how fast they can run.
Now I know that value billing or project billing doesn’t always work. If the scope of the project is very loosely defined or it’s a long list of maintenance type updates, hourly billing may be the only way to manage it, but for most things, we prefer value billing because we’d rather get it done and get off the treadmill.
How Online Marketing is Like a Bad Breakup
January 19th, 2012
Bestselling books and blockbuster movies are continually filled with the theme of heartache. That’s because most of us have, at one point or another, known the terrible, sinking feeling that comes with losing someone we love.
Of course, online marketers can feel the same way when they see their best customers slipping away.
While you might not feel the same kind of depression over a missing account or decreased orders that you do when you lose a lover, either one can keep you up at night wondering what went wrong. And, believe it or not, there are some similarities, both in the way you are left and what you can do about it.
Here are some bad breakup tips you can use to fix your online marketing plan:
Don’t expect your departed customer to tell you what went wrong. You can ask all you want, but once a customer is gone, they aren’t likely to give you the real reasons they left, so it’s going to be up to you to figure it out on your own.
The exception to this rule, of course, is when your company messed up badly enough that it’s obvious to everyone why they took their business elsewhere. In those cases, learn from the experience, improve your customer service, and move on.
You can learn a lot from your customer’s next partner. If you really want to know why someone isn’t buying from you anymore, figure out who they are buying from now. What does that vendor offer that you don’t?
Often, if you lose out on a big account, it isn’t that difficult to find out where it went. Or, if you’re noticing a trend of smaller orders dropping off, see if you can find out which of your competitors is benefiting the most. Either way, you’ll learn something about what they are offering that you can’t match.
Sometimes it really is about the simple things. Differences in price, a more competitive product, a cleaner online reputation, or even better site layouts and navigation structures can all be obvious reasons that a customer might stop responding to your online marketing efforts. The answers are usually simpler than we think, so look for the big explanations first.
Losing customers is tough, but the pain doesn’t last forever. Follow these tips, find out why your online business isn’t stacking up, and then use the knowledge to either win your buyers back or find new ones. And if you want even more powerful tools to bring in those new clients, or find the lost ones, Give us a call at Design Extensions. We’d love to hlep.
The Biggest Online Marketing Mistake Most Business Owners Make
January 12th, 2012If you were pressed for an answer, what would you suppose the most common online marketing mistake is? If you’re like most of the business owners we work with, you might think of spending too much or too little, writing ads that don’t speak to your unique selling proposition, or maybe even pricing your products and services the wrong way.
These are all decent guesses, and maybe half-correct. That’s because the biggest mistake in online marketing is making any mistake over and over again.
How do you stop yourself from repeating costly errors? By evaluating the effectiveness of what you’re doing in a subjective way. In other words, by studying the numbers behind your business website. A lot of business owners can talk about the number of visitors their website is receiving, or how many sales they’ve been making, but getting a good understanding of your online business requires a deeper look than that.
Here are three easy to use and understand metrics you definitely want to keep an eye on:
The numbers of visitors coming from certain sources or advertising campaigns. Often, it isn’t possible to tell that a certain message is or isn’t responding to a segment of your market until you take a closer look at your traffic sources. Viewing these with a critical eye could show you where you need to tweak your offers or benefit statements.
Your most popular pages. In many cases, business owners see this kind of data as simply “the products and prices that customers respond to most.” That’s a starting point, but high numbers of views in your frequently asked questions or shipping policies, for example, could indicate that buyers have concerns about how quickly they’ll receive their order. This is only a simple example, but it’s representative of the kind of trend you should be looking for.
Parts of your site where visitors exit. This is even more important, since they can help you to identify parts of your site that aren’t fully optimized for conversions, or that buyers are responding to. If potential customers are leaving you at any point other than the one that brings them closer to buying from you, then it’s costing you money.
There is any number of mistakes with your content or marketing message that you can inadvertently make on your business website. The real mistake, however, is to keep reproducing errors by failing to study the numbers closely enough. Need help studying those numbers? Let Design Extensions help, and we’ll do what we do best so that you can do what you do best.
Three Reasons Your Business Website Hosting Could Affect Your Search Engine Rankings
January 5th, 2012As search engine optimization concerns go, business website hosting is usually pretty far down the list. After all, Google, Yahoo, and Bing care what’s on your site and who they can see linking to it rather than the server it lives on… don’t they?
While it’s true that your on-page SEO and inbound linking strategy is likely to have the biggest direct effect on your search engine position, your choice for web hosting may factor into the mix more than you think. Here are three reasons finding the right post could affect your search engine rankings:
A good hosting plan will load your site quickly and keep it online. All other things being equal, the major search engines seem to prefer websites that load quickly for users. They also place a preference on sites that don’t experience a lot of downtime. In other words, Google and the other engines don’t want to send searchers to a destination that’s likely to frustrate them, or not be there when they need it – both good reasons to choose a quality business website hosting plan.
Your business website could share server space with a blacklisted site. If another webmaster or business owner has been using the same server as you, and using it to spam people or run a shady online company, then there’s a small chance that you could be penalized for their indiscretions. Keeping good company, and staying in the right neighborhoods, is important to your SEO campaign.
Having the right hosting company makes it easy to add new content. The easier it is for you to go into your site’s file manager or CMS, the fewer reasons you’ll have to put it off. You want it to be a simple process to update and optimize the content on your pages, which is an area where a good business website hosting plan can be worth its weight in gold. Fresh content is the cornerstone of any sustainable SEO plan, so choose a hosting plan with that in mind.
Finding a business website hosting provider might not be your first SEO consideration, but it’s one that matters more than you might think. Given that the top spots on Google are more competitive than ever, doesn’t it make sense to have every possible advantage on your side?
With all of the different ways Design Extensions can help your business be seen, isn’t it about time to give us a call?
2012, here we come!
December 31st, 2011Wow, what an awesome year. 2011 has been marked the twelfth straight year of growth for Design Extensions. We’ve been blessed to grow our staff and work with many great clients around the country.
We’ve had the pleasure of launching OVER 100 websites this year and working with countless other projects from logos to brochures to banners and more.
When we started, we just did basic websites. Our range of services is much larger now, from graphic design to websites and online marketing. This year, we’re going to be improving our online marketing services and offering some comprehensive plans that are not only affordable, but trackable and effective. We want to help our clients take their businesses to the next level and believe we have the tolls to make that happen.
There is lots of turmoil in the world right now… Politically, socially, religiously jobs, etc. There’s a lot of crazy stuff going on, but we still believe in what made this country great. Individual exceptionalism, team work, community, faith, and family. We believe that 2012 will be the year of startups, where people decide to step out and make something happen.
We are ready to help be the partner others need to grow and expand online and off.
Thank you, thank you, thank you to our clients, partners, friends, and families who have made our continued success possible. We couldn’t do it without you and wish you all the happiest of new years.
HAPPY NEW YEAR!!!
Three Parts of a Successful Search Engine Optimization Plan That Are Often Overlooked
December 29th, 2011In the minds of a lot of new business owners and online marketers, the search engine optimization process goes something like this: decide to move forward or pay an SEO specialist, get some great content and links, and then watch your business make you millions overnight.
That’s a great thing to think about, but it overlooks some of the most common and important steps along the way. That’s because great SEO isn’t always as straightforward as it seems, and it’s not only about bringing traffic to your website – it’s about making your business more visible and profitable in the most efficient ways possible.
With that in mind, here are three parts of a successful search engine optimization plan that are often overlooked:
Planning. Sure, you want more traffic – but what kind of traffic? You might think you know what your best potential customers are likely to search before they find you, but first impressions aren’t always the best ones. It takes a lot of research and planning to figure out which search terms are preferred by buyers, rather than information-gatherers, along with the fastest ways to outpace your competition.
Conversion optimization. As we mentioned, gaining traffic is only half the battle; for it to have any effect on your bottom line, you need to persuade all of those wonderful prospects to actually do something. That’s where conversion optimization comes into play. Whether you receive one visitor to your business website each day or one thousand, your pages have to convince them to take the next step.
Adjustments to your plan. Over time, your search engine optimization goals are going to change. This might be because you discover new keywords and phrases, because your company has grown and changed its focus, or even because you’re trying to appeal to a different kind of buyer. Regardless of the reason, making adjustments – and getting more efficient at every step of the way – is a prerequisite for finding true and lasting success in SEO.
If you hadn’t thought about any of these parts of your SEO campaign, you’re certainly not alone. Why not work with a web design and search engine optimization team that knows what it takes to find bottom-line success and can help lead you in the right direction?
Design Extensions has a range of products to help you with your Search Engine Optimization needs, and we’d love to hear from you.
We are not the best. (Did I really just admit that?)
December 27th, 2011It seems like these days everyone is claiming to be the best at something. You hear it every day, best wireless network, the best hamburger, the best whatever.
I’m going to say something you won’t hear from many business owners, I don’t believe we’re the best at what we do. WHAT?! Who says that? I do.
Let’s be real though, there are better web designers than us, there are better graphic designers than us, there are better marketers than us. We live in a time with a lot of ridiculous talent in our industry. Don’t get me wrong, I care about quality design, clean code, and all the latest industry standards, but we don’t always deliver perfection on every project, there is always something that could be done better. That’s called reality. The truth is that there is almost always someone better at you or your business at what you do — and that’s OK!
But here’s something else, I don’t believe you have to be the best to be the best choice. Like many things, I believe it’s about balance. We provide a high level of experience (we’ve been doing websites since the internet started), we have a large portfolio (from plumbers to plastic surgeons), and we care about people (our clients, our staff, our families, and others) — those things matter.
We’re not the best and I’m ok admitting it. What matters to me is that we are able to provide what our customers need at a price that provides a high level of value for the services provided.
My advice? Stop trying to be or pretending to be the best. It’s ok to not be the best. Be what you need to be, what your clients need you to be, and not what meets someone else’s arbitrary standards.
We’re not the best, but for our clients and many others, we were the best choice for them. I’m thankful for that.
Does Your Business Website Need New Friends?
December 15th, 2011When Google’s recent “Panda” update was released, and then later digested by search engine optimization experts, two groups emerged: those who were pleased to see that the world’s largest search engine was cracking down on junk articles and duplicate content, and those who wondered how to begin the slow process of climbing back up the rankings from the bottom.
Hopefully, your business web design team put you in a position to be in the first group, and you’re now enjoying some prime search engine real estate.
Whether you were or weren’t, however, there’s one thing that has become clear: Google and the other major search companies are having to go farther than ever to determine which sites are legitimate and which ones aren’t. As part of that process, they aren’t just ignoring certain types of links and content – it seems like they are actively targeting low-quality sources of content, along with the businesses they link to.
In other words, if you’re trying to get the most out of your search engine optimization campaign, then it might be time to find some new friends for your website to link to and from. Here are a couple of ideas to get you started:
Scrutinize your link building strategy. Have you been purchasing links, or getting them from copied or spun articles? If so, stop now before you do even more damage to your website.
Don’t give links for no reason. It can be tough to say no to friends and colleagues, but if another website isn’t closely related to yours, then think carefully before giving a link – it could cause the search engines to have second thoughts about your site.
Or ask for unrelated links. In the same way, don’t just ask anyone for a link to your site. Only request one if it makes sense to assume that some of their readers might want to check out your content.
Focus on your customers. Speaking of content, think less about what search engine spiders might be looking for and more about what actual humans want to find on your pages. It’s a much better long-term strategy, both for SEO and your profitability.
Google and the other major search engines have no choice but to pay attention to the company you keep online. Don’t give them reason to think less of your business website by giving or taking low-quality links.
Design Extensions can help screen links, and will work with other businesses to get you the link-backs that convert to new customers.



